Neighbor Trails Terms of Service

Effective date: November 9, 2026
Last updated: November 9, 2026

Welcome to Neighbor Trails. We built this service to make local sale adventures easier to find and plan. These Terms of Service (the "Terms") explain the basic rules for using Neighbor Trails and form a legal agreement between you and the individual operator of Neighbor Trails.

Throughout these Terms, “Neighbor Trails,” “we,” “us,” and “our” refer to the independently owned and operated Neighbor Trails service.

Please read them before creating an account, posting a sale, or using the service. By creating an account, affirmatively accepting these Terms, or continuing to use an account after properly notified updated Terms take effect, you agree to them. If you do not agree, please do not use Neighbor Trails.

1. Who may use Neighbor Trails

You must be at least 18 years old and able to enter into a binding agreement to create an account or use account features.

Please provide accurate account information, keep your sign-in details secure, and let us know promptly if you believe someone has used your account without permission. You are responsible for activity performed through your account unless applicable law says otherwise.

One person may not impersonate another person or use an account to mislead others about who is posting a sale.

2. What Neighbor Trails does—and does not do

Neighbor Trails helps adults advertise and discover local yard sales, garage sales, moving sales, neighborhood sales, and other sale-event types that we make available.

Neighbor Trails is an advertising, discovery, and trip-planning service. We are not the seller, buyer, owner, broker, auctioneer, delivery service, payment intermediary for goods, or party to any transaction between visitors and sellers. We do not inspect, price, reserve, authenticate, deliver, or guarantee items offered at a sale.

Neighbor Trails is not intended for:

individual-item or item-by-item selling;
local classifieds-style posts;
reserving or holding items;
accepting prepayment for items;
pickup-only item listings; or
arranging sales that do not involve an eligible local sale event.

Payments between buyers and sellers happen independently of Neighbor Trails. When a Neighbor Trails publication fee applies, it pays only to publish an eligible sale-event listing on the service.

3. Listings are for local sale events

Each listing must describe one real, eligible local sale event. A listing may mention the kinds of items visitors can expect, but it may not function as a catalog of separately offered items or as a way to arrange item-specific purchases, reservations, prepayments, or pickups.

Estate sales and any other sale type that is hidden or unavailable in the posting flow are not currently eligible for publication. We may add, remove, or limit eligible sale types as the service develops.

4. Seller responsibilities

If you post a sale, you are responsible for the sale and your listing. This includes making sure that:

you have permission to hold the sale at the submitted location and to share the listing information;
the title, description, address, schedule, photos, payment-method information, and other details are accurate and not misleading;
the event and the items offered comply with applicable laws, rules, permits, property restrictions, and safety requirements;
your content does not violate another person's privacy, publicity, intellectual-property, or other rights;
prohibited, dangerous, stolen, counterfeit, or unlawful goods are not promoted or offered; and
you update, end, or remove the listing when the event information materially changes.

You decide what goods to offer, what prices to ask, what payment methods to accept at the event, and whether to complete a transaction with a visitor. Please use good judgment and take reasonable safety precautions when meeting other people.

5. Publication fees, Free Open Beta, and paid drafts

During Free Open Beta, an eligible sale-event listing can be published for $0 USD, with no payment card required. Free publication applies when the listing is published while Free Open Beta is enabled; it does not depend on when the draft was created.

Outside Free Open Beta, the standard fee to publish one eligible sale-event listing is $5 USD. When a publication fee applies, the total is shown before payment through Stripe-hosted Checkout. Neighbor Trails does not charge a subscription fee for listing publication.

A draft created during Free Open Beta does not guarantee free publication after beta ends. Listings already published for free will not be charged a publication fee retroactively. We will provide advance notice before paid publication resumes.

Payment or free-beta eligibility does not allow a listing to bypass Neighbor Trails' publication requirements. A listing must still be complete, eligible, and ready to publish. If a paid listing is not yet eligible, it remains a paid draft so you can correct that same listing and publish it without paying the listing fee again. A valid payment for a draft remains attached to that same draft even if free publication is temporarily offered; you do not have to pay again to publish that paid draft.

A paid draft has no scheduled expiration. It remains connected to the same account and listing until it is published, deleted, or otherwise handled under these Terms. The payment cannot automatically move to a different listing or account.

Deleting a paid draft, or deleting the account that owns it, removes the draft and does not automatically transfer or refund its payment. If you have a paid draft that you still want to use, please keep the account and contact us before deleting it.

6. Cancellations, ending a sale, and refunds

You may stop working on an unpaid draft without being charged. If you delete a paid draft before publication, the payment is generally non-refundable and cannot automatically be moved to a new listing or account. You may contact us if you believe the payment needs review.

After a listing is published, the listing fee is generally non-refundable. Ending a sale early, cancelling an event, receiving few visitors, experiencing weather or other outside conditions, or deciding not to continue does not automatically create a refund.

We may review requests involving duplicate charges, payment errors, service problems, or unusual circumstances. A review does not promise a refund. Nothing in this section limits a refund or other remedy required by law.

7. Exact-address visibility

Sellers provide an exact address so visitors can find the event. Neighbor Trails is designed to limit when that address becomes public:

the exact address is scheduled to become visible at 5:00 AM in the listing's local time zone on each scheduled sale day;
it remains visible through that day's scheduled end time;
it is hidden again overnight between sale days;
it is hidden after the final scheduled end time; and
it is hidden if the seller uses End Early.

Before the reveal window, Neighbor Trails may show a generalized area instead. Sellers authorize Neighbor Trails to display the exact address during the applicable reveal windows.

No internet service can guarantee that information will never be copied, remembered, photographed, cached, or shared by someone who saw it while it was available. Please submit only a location you are authorized and comfortable using for the event. More detail appears in our Privacy Policy.

8. Your content

You keep ownership of the titles, descriptions, photos, notes, and other content you submit ("User Content").

You give Neighbor Trails a non-exclusive, worldwide, royalty-free license to host, store, copy, format, display, transmit, and otherwise use your User Content only as reasonably needed to operate, secure, support, and improve the service and provide the features you request. This license allows us to use service providers that help run Neighbor Trails.

You represent that you have the rights and permissions needed to submit your User Content and grant this license.

The license ends when the content is deleted from active use, except to the limited extent it remains in backups, security or legal records, payment or dispute records, privacy-safe unavailable-listing placeholders, or systems that do not immediately overwrite stored copies. The Privacy Policy explains deletion and retention in more detail.

9. Respectful and lawful use

Please use Neighbor Trails in a neighborly, lawful way. You may not:

post false, deceptive, fraudulent, discriminatory, threatening, harassing, hateful, obscene, or unlawful material;
use the service to harm, stalk, exploit, or invade the privacy of another person;
interfere with the service, bypass access controls, probe for vulnerabilities, introduce malicious code, or misuse another person's account;
scrape, copy, or collect information through automated means except as we expressly allow;
use hidden or revealed address information for an unrelated purpose, harassment, surveillance, or unwanted contact;
manipulate payments, publication status, reviews, traffic, or service features; or
help another person do any of the above.

10. Moderation, safety, and reporting concerns

We may review, limit, reject, hide, end, or remove content or accounts when we reasonably believe they violate these Terms, create risk, interfere with the service, or are otherwise unsuitable for Neighbor Trails. We are not required to monitor every listing or interaction and cannot guarantee that we will identify every problem.

If something appears unsafe, unlawful, misleading, or inappropriate, please contact us. In an emergency or if someone may be in immediate danger, contact local emergency services rather than relying on Neighbor Trails.

11. Neighbor Trails materials

The Neighbor Trails name, branding, site design, software, maps as presented by the service, text, graphics, and other materials provided by us or our licensors are protected by applicable intellectual-property laws. Except for the limited right to use the service under these Terms, we do not transfer those rights to you.

You may not copy, sell, license, reverse engineer, or commercially exploit Neighbor Trails materials except as applicable law permits or we agree in writing. Third-party names, maps, marks, and content remain the property of their respective owners.

12. Copyright concerns

We respect intellectual-property rights. If you believe content on Neighbor Trails infringes your copyright, please send a written notice to neighbortrails@gmail.com with enough information for us to identify the work, locate the material, understand your good-faith claim, and contact you.

We may remove or restrict material while reviewing a report and may take appropriate action regarding repeat infringement. This section is a practical reporting path and does not by itself state that Neighbor Trails has completed a U.S. Copyright Office designated-agent registration.

13. Third-party services

Neighbor Trails relies on or links to third-party services, including services for hosting, authentication, storage, maps, geocoding, routing, email, error reporting, payment processing, and external navigation. Examples may include Lovable, Supabase, Mapbox, Stripe, Apple Maps, and Google Maps.

Those services have their own terms and privacy practices. We do not control and are not responsible for third-party services, their availability, or what happens after you choose to leave Neighbor Trails for another service. Your use of third-party services may be subject to separate agreements.

14. Service communications

We may send service-related messages needed to operate your account or features you use. These may include account and security messages, payment or listing notices, and important changes involving a sale you saved or posted.

Where Neighbor Trails offers optional reminders or promotional messages, you may use the available preference or unsubscribe method. Turning off an optional reminder may not stop essential account, security, payment, or seller-change messages.

15. Account suspension and closure

You may stop using Neighbor Trails at any time and may use available account-deletion tools. Please review any paid drafts before deleting your account because deleting the account also removes its listings and drafts, and payments connected to deleted drafts cannot automatically move to another account or listing.

We may suspend, limit, or close an account, or remove a listing, when reasonably necessary to protect users or the service, address a Terms violation, comply with law, respond to fraud or security concerns, or prevent harm. When practical and appropriate, we will try to explain the action or provide a way to contact us. We may act without advance notice when delay could create risk or when law prevents notice.

Limited records showing which Terms version you accepted and which Privacy Policy version was presented may be retained after account closure as legal or dispute-related evidence. These records are limited to an account identifier, the policy versions, a server-recorded acceptance time, and the acceptance context. They do not include an IP address, device fingerprint, or complete browser user-agent record.

Sections that by their nature should continue—including limited acceptance and payment records, intellectual-property terms, disclaimers, limits of liability, responsibility for claims, dispute terms, and miscellaneous provisions—survive account closure.

16. Service provided "as is"

We work to make Neighbor Trails useful and dependable, but local sale information and third-party services can change quickly. To the fullest extent allowed by law, Neighbor Trails is provided "as is" and "as available."

We do not promise that the service will always be available, uninterrupted, secure, error-free, or perfectly accurate, or that every sale, item, seller, visitor, route, distance, schedule, address, notification, or third-party service will meet your expectations. Routes and travel estimates are planning aids, not turn-by-turn navigation or safety instructions.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

17. Limits on Neighbor Trails' liability

To the fullest extent allowed by law, Neighbor Trails and its operator, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or opportunities, arising from or related to the service.

To the fullest extent allowed by law, the total liability of Neighbor Trails and its operator, affiliates, service providers, and representatives for all claims arising from or related to the service or these Terms will not exceed the greater of:

$100 USD, or
the total fees you paid directly to Neighbor Trails during the 12 months before the event giving rise to the claim.

These limits apply regardless of the legal theory and even if a remedy does not fully compensate you. They do not apply to gross negligence, fraud, willful misconduct, violation of law, or any other responsibility to the extent it cannot be limited or excluded under applicable law. Some jurisdictions do not allow certain exclusions or limits, so part of this section may not apply to you.

18. Your responsibility for certain third-party claims

If your User Content, your sale event, your unlawful conduct, or your material breach of these Terms causes a third party to bring a claim against Neighbor Trails, you agree to be responsible for the resulting reasonable losses, liabilities, judgments, and legal costs, but only to the extent the claim was caused by your conduct.

We will give you reasonable notice of a covered claim and reasonable cooperation. We will not settle a covered claim in a way that admits wrongdoing by you or requires you to pay money without your consent, which may not be unreasonably withheld. This section does not make you responsible for a claim to the extent it was caused by Neighbor Trails' negligence, willful misconduct, legal violation, or breach of these Terms.

19. Let us try to help first

Most concerns are easier to solve through a direct conversation. Before filing a formal claim, you and Neighbor Trails are encouraged—but not required—to contact the other side, explain the concern, and allow a reasonable opportunity to work toward a solution.

You may contact us at neighbortrails@gmail.com. This support-first step is voluntary. It does not prevent either side from seeking urgent relief, using small claims court, preserving a legal deadline, or pursuing any other available remedy.

20. California law and where disputes may be brought

California law governs these Terms, without regard to conflict-of-law rules, except where another law must apply.

Subject to any right to bring an eligible matter in small claims court, a court proceeding arising from these Terms or Neighbor Trails may be brought in the state or federal courts located in Los Angeles County, California, and each side consents to those courts' jurisdiction. This venue provision does not take away a consumer right that cannot lawfully be waived.

Each side is responsible for its own attorneys' fees unless a law or court order requires otherwise.

21. No forced arbitration or class-action waiver

These Terms do not require arbitration. They also do not contain a class-action waiver. You and Neighbor Trails retain the rights and procedures otherwise available under applicable law, including access to small claims court when a claim qualifies.

22. Changes to these Terms

We may update these Terms as Neighbor Trails develops or as legal, safety, or operational needs change. The updated Terms will show a new effective or last-updated date.

For material changes, we will provide reasonable notice through the service and, when legally required or appropriate, ask you to accept the updated Terms before continuing to use affected account features. Changes apply prospectively from their stated effective date unless law requires otherwise.

23. Changes to or discontinuation of the service

Neighbor Trails is still developing. We may add, remove, pause, or change features, eligibility rules, pricing for future listings, or availability. A change in future pricing does not create a second charge for a listing that already has a valid completed publication payment.

We may suspend or discontinue some or all of the service. When practical, we will provide reasonable notice. If a permanent discontinuation affects an unused paid draft, we will address the payment fairly and provide any remedy required by law. We do not promise that every feature or draft will remain available forever.

24. Privacy

Our Privacy Policy explains what information Neighbor Trails collects, how it is used and shared, and the choices and rights that may apply. The Privacy Policy is separate from these Terms, but it is important to your use of the service.

Privacy Policy: https://neighbortrails.com/privacy

25. Other legal details

These Terms, together with policies or feature-specific terms that they expressly incorporate, are the entire agreement between you and Neighbor Trails about the service.

If a court finds one provision unenforceable, the remaining provisions will continue in effect, and the affected provision will be enforced to the maximum extent permitted by law. A delay in enforcing a provision is not a waiver of it.

You may not transfer your rights or obligations under these Terms without our written consent. We may transfer these Terms as part of a reorganization, sale, merger, financing, or transfer of the service, provided that doing so does not reduce rights that cannot lawfully be reduced.

Neither side is responsible for delay or failure caused by events beyond its reasonable control, except that this does not excuse payment obligations already due or responsibilities that law does not allow a party to avoid.

These Terms do not create an agency, partnership, joint venture, employment, fiduciary, or franchise relationship between you and Neighbor Trails. They do not give rights to anyone other than you, Neighbor Trails, and any party expressly protected by a provision.

Section headings are only for convenience.

26. Contact

Questions about these Terms or the service may be sent to:

Neighbor Trails
Independently owned and operated in California, United States
Email: neighbortrails@gmail.com